IP Communications and VoIP

We are in the midst of an IT revolution and it is coming in the form of a converged network using Voice Over IP Communications (VoIP). If you are moving into a new office, your PBX lease is expiring, you are having problems keeping a reliable receptionist, or if you are fed up with an unreliable legacy phone system, then it is time to consider a converged voice and data network. Hi-Link Computer Corp. has obtained all the demanding certifications to become a Cisco IP Communications specialized partner.

IP Telephony allows organizations to leverage the flexibility and resilience of IP with their telephony system. It also allows tighter integration between voice and data applications at a lower total cost of ownership than with a traditional PBX system.

New applications such as unified messaging, smart call forwarding/follow-me services, remote voice access, soft phone on your PC, written e-mail to voice conversion over your phone, and data set integration provide new opportunities to increase productivity.

VoIP's true value lies in the applications that can be utilized on the phone system. An IP phone can now act as a receptionist, provide inventory, patient/client history, or function as a PC. With new software applications being designed daily for the needs of every different industry, the opportunities and uses of a converged network are endless. IP Telephony systems are not just for large enterprises. In fact, they scale down to fit the small business so well, that manufacturers are now seeing their greatest growth in the SMB market. As a Cisco SMB Select Partner, Hi-Link has met all the rigorous demands to gain this certification that enables us to be a "go to" partner for all Cisco SMB needs including the area of IP communications. Hi-Link will learn your business and consult you on whether your company is a good fit for IP communications. If it is, we can carry you through the design, layout, implementation, and training on your new dynamic converged phone system.